Shipping policy
Thanks for shopping with Matti! Here's how we handle shipping your order:
Processing Time:
We usually process orders in 3-7 business days. You'll get an email when your order ships.
Delivery Times:
- Standard Shipping: 3-7 business days.
- Expedited Shipping: 2-3 business days. (Upon request)
- Delivery times are estimates and can vary.
Shipping Costs:
Shipping costs are calculated at checkout.
Shipping will be free for orders over EGP 3,000 EGP only for non-discounted items.
Tracking Your Order: You'll receive a tracking number via email once your order ships.
Please note that all shipping and delivery services for your orders are managed by trusted third-party logistics providers. While we meticulously select our partners to ensure the highest standards of service and strive to provide you with the best possible shipping experience, unforeseen issues can occasionally arise during transit.
Should you encounter any problems, delays, or have any concerns whatsoever regarding the shipping or delivery of your order, we urge you to contact us immediately.
Questions? Contact us at Info@matticreations.com if you have any questions about your shipment.